Wow! I am blown away by the service Eric has provided. It was, by far, the easiest, kindest interaction I've had with a service provider. Eric knew exactly what internet service I needed and found it for the best price (saving me $20 a month from what I was originally quoted by another company!!). He was also available by text to guide me through the process of buying a modem at the local electronic superstore; you can't get more attentive than that! Then, on top of the already excellent service he provided, he came to my house right away when I had trouble with my modem connection. He was so kind in getting everything set up, patiently answering any questions I had. Overall, I can't speak highly enough of Eric. I was absolutely dreading researching ISPs upon moving to the Portland area, and I actually still can't believe how easy he made it.